Automation Gyaan: June 2013

Automation License Manager is the essential Tool for Managing all SIEMENS Automation & Drives Authorisations and Licenses. Here is some useful information regarding using Automation License Manager and Troubleshooting Problems :

1. What is the difference between authorizations and license keys?

License keys are the new authorizations as from STEP 7 V5.3. With the new license keys we are implementing a new concept in the licensing of SIMATIC software. Whereas the authorizations up to and including STEP 7 V5.2 were valid only for a specific version of the software, the license keys as from STEP 7 V5.3 are automatically also valid for the earlier versions of the same software. This validity however is restricted only to the programs that are licensed with the license keys. For programs licensed with an authorization only the authorization valid for the version continues to be valid.

Another new feature is that license keys can be stored on a network driver and can then be used by various computers (floating license). You can tell from the license number whether a program is protected by an authorization or by a license key. The license number is shown in the Automation License Manager (ALM). An authorization license number has ten digits, a license key license number has twenty digits. Whereas there were earlier only authorizations and emergency authorizations, there are now the following different types of license keys.

License Key	Meaning
Single License	Unlimited use on any one computer.
Floating License	Unlimited use on any one computer or via the network.
Rental License	Limited use as stipulated in the rental contract.
Trial License	Limited use (max. 14 days) for tests and for validating (with disclaimer).
Upgrade License	An Upgrade License converts a license for an earlier version x to a license for version >x+... .

Authorizations:
Authorizations can only be saved and repaired on the original yellow or red floppy disks and installation is only possible on internal hard disk drives and partitions or network drives, but not on USB sticks. To ensure working with the associated software the authorization must be available locally on the hard disk on which the software is installed. Authorizations cannot be transferred via the Internet nor installed on USB hard disks.

license keys:
License keys cannot be restored on the floppy disks on which they were supplied, but can only be repaired on the PC/PG on which they are actually located. There is no longer an emergency authorization on floppy disk for license keys, because the software is always runnable if a valid license key has already been installed. So if there is a defective license key on the hard disk, working with the software is only interrupted at regular intervals with a message informing you that there is no valid license key available. As from ALM V1.1 SP1 you can also store license keys on USB sticks. A Trial License Key is installed from the CD. It can be activated via the actual SIMATIC application once for 14 days and is for evaluation purposes. You cannot restore or move the Trial License Key.

Note:
Software products that are released for utilization with license keys can also use newer license keys. However, if software products are released for utilization with authorizations, you need an authorization. This software products can then no longer be operated with a License Key (for a higher version). More information on this is also available in the Online Help of the Automation License Manager under

2. How to install, uninstall and upgrade license keys?

Installation of License Keys:
When installing STEP 7, the necessary license key is transferred automatically to the hard disk if the correct license key floppy disk is inserted. If the incorrect license key floppy disk or none at all is inserted, you are prompted with a relevant message to insert the correct license key floppy disk. The table below describes the procedure for installing a license key.

No.	Procedure
1	Please insert the corresponding license key floppy disk when you are prompted to do so when installing STEP 7.
2	Then acknowledge the prompt. The license key is then transferred to a physical drive.
3	If the license key is to be transferred later, you insert the license key floppy disk into the relevant disk drive and open the "Automation License Manager" program via the Windows Start menu "Start > SIMATIC > License Management > Automation License Manager"
4	Select the floppy disk drive on which your license keys are located.
5	Select the license keys that you want to transfer and drag and drop them to the target drive. The license keys are then transferred accordingly. Note: To transfer license keys you need all the access rights to the source and target drives.

Upgrade a license key or an "old authorization":

The Automation License Manager must be installed to upgrade a license key or an authorization. In addition, you must fulfill the following conditions for the relevant upgrades:

For upgrading from an old license key to a new license key you need

The CoL (Certificate of License) and the license key of the older version.

The CoL (Certificate of License) and the upgrade license key of the target version.

For upgrading from an old authorization to a new license key you need

The old authorization.

The CoL (Certificate of License) and the upgrade license key of the target version.

For upgrading an old authorization to a new authorization (up to and including STEP 7 V5.2) you need

The old authorization.

The CoL (Certificate of License) and the upgrade authorization of the target version.

The following steps show you how to upgrade a license key and an authorization. The procedure is the same for license keys and authorizations. Only the license key will be referred to in the text.

No.	Procedure
1	Select the view via the menu command "View > Manage".
2	Transfer the license keys of the previous version and the upgrade license keys to the hard disk on which you wish to make the upgrade.
3	Select the storage location in the navigation area where the license key to be upgraded is located (previous version).
4	In the Object area you select the license key that is to be upgraded.
5	Execute the menu command "License Key > Upgrade". The upgrade is now made.

If there is only one option for upgrading, then the upgrade is made without an other displays or prompts.

If other upgrade options are found, the "License Key Upgrade" dialog opens. Select the upgrade to be made and click on the "Upgrade" button.

Uninstallation of License Keys:

If a hard disk on which the license keys are located is to be formatted, please uninstall the license keys beforehand. The license keys are transferred back from the hard disk to the floppy disk. All the license keys of the options packages can also be transferred to this floppy disk.

No.	Procedure
1	Insert the license key floppy disk into the relevant disk drive and open the "Automation License Manager" program via the Windows Start menu "Start > SIMATIC > License Management > Automation License Manager"
2	Select the drive on which your license keys are located.
3	Select all the license keys and drag and drop them to the target drive. The license keys are then transferred accordingly.

Note:
You can also transfer the license keys to other hard disks or network drives.

3. How can you deactivate the Trial License when the message appears indicating that the Trial License has expired, although the Floating License has been installed?

Once activated the Trial License is valid for limited use up to a maximum of 14 days of the SIMATIC Software for tests, for example. If after expiry of this time you install a license for unlimited use (Single, Floating or Upgrade License) and after installation you still receive the message indicating that the Trial License has expired, we recommend deleting the Trial License in the "AX NF ZZ" folder.

No.	Procedure for deleting a Trial License
1	Open the ALM in MS Windows via "Start > SIMATIC > License Management > Automation License Manager" and mark the drive (e.g. "C") on which your licenses are installed. Displayed in the right window of the Automation License Manager is the table of the licenses installed. For viewing the licenses you need the file name (License Key) and the 20-digit license number. If these columns are not yet displayed, then via "View > Define..." you open the "Define View" dialog. In the bottom section of this dialog you select the "Columns" tab and then "License key" and "License number". Fig. 01 Then you enter a name under "Edit view" and click the "Apply" button. Acknowledge with OK and the "License key" and "License number" columns appear in the Automation License Manager.
2	In the Explorer you mark the "AX NF ZZ" directory on your hard disk or on drive "C", so that the file names of the licenses are displayed in the right window of the Explorer. If the "AX NF ZZ" directory or the files in that directory are not visible, then open the dialog "Tools > Folder options..." and select the "View" tab: Here you deactivate the option "Hide protected operating files (Recommended)" and Activate the option "Show hidden files and folders". Then click on the "Apply" button and acknowledge with "OK". Fig. 02 The "AX NF ZZ" directory is then displayed in the Explorer.
3	Now in the Automation License Manager compare the file name (License Key) of the Trial License with the file name in the "AX NF ZZ" folder. Via the view set in the Automation License Manager you determine the file name for the Trial License to be deleted (Fig. 03) that you then find in the "AX NF ZZ" folder. Fig. 03
4	Mark the Trial License found in the "AX NF ZZ" directory and right-click. Then select "Delete" in the pop-up menu that opens. After deletion the message described above will no longer appear.

4. How can you open the Automation License Manager when the message "No connection to the License Key Handler" appears?

The table below describes how to proceed to disable the message described above so that you can open the ALM (Automation License Manager).

No.	Procedure
1	Make sure that the following tasks have been started on your operating system: Automation License Key Service Server Remote Procedure Call (RPC) For this you open the dialog "Services" in Microsoft Windows XP via "Start > Settings > Control Panel > Performance and Maintenance > Administration > Services" or in Windows 2000 via "Start > Settings > Control Panel > Administration > Services". Fig. 01 Notes on the Windows XP and Windows 2000 operating systems:You get to the "Control Panel" menu Via "Start > Control Panel" (in the Start menu for simplified access to the programs in Windows XP). Via "Start > Settings > Control Panel" (for the classic Start menu as in earlier versions of Windows, e.g. Windows 2000). In the Control Panel menu in Windows XP there are two different views, the Classic View and the Category View. If you select Category View, you have two options for opening the "Services" dialog: First switch to the Classic View and there open the dialog "Services": "Switch to Classic View > Administrative Tools > Services" or in the Category View open the dialog "Services": "Performance and Maintenance > Administration > Services".
2	You can use the "Start" link to start the tasks described above if they have not yet been started. If the "Automation License Key Service" - as in Fig. 01 - doesn't start, check the Windows event display. For this you open the "Event Viewer" dialog in Microsoft Windows XP via "Start > Settings > Control Panel > Performance and Maintenance > Administrative Tools > Event Viewer" or in Windows 2000 via "Start > Settings > Control Panel > Administration > Event Viewer". Fig. 02
3	If the error code 0X8007007F appears in the Application protocol of the Event Viewer - as in Fig. 02 - we recommend that you install the Component Checker to check the available version of the (Microsoft Data Access Components) on your PC: http://www.microsoft.com/downloads/details.aspx?FamilyId=8F0A8DF6-4A21-4B43-BF53-14332EF092C9&displaylang=en More information on the Microsoft Component Checker is available in the download above. After installing the Component Checker please proceed as follows.
4	Start the Component Checker with the application "cc.exe" and in the dialog that opens you select "Perform analysis of your machine and automatically determine the release version". Then acknowledge with "OK". Fig. 03
5	In the "Choose Analysis Type" you then select "Perform analysis against a selected version". Fig. 04
6	If MDAC is correctly installed and registered there is a MATCH for all three points "File Details", "COM Details" and "Registry Details". If there is a MISMATCH, then MDAC (Microsoft Data Access Component) is not correctly installed or registered. Fig. 05
7	We recommend that you install the following Microsoft update on your PC/PG: http://www.microsoft.com/downloads/details.aspx?FamilyID=6c050fe3-c795-4b7d-b037-185d0506396c&DisplayLang=de The behavior is cleared upon installation of MDAC Update RTM version V2.8. You can then start the Automation License Key Service. Note: If the message "No connection to the License Key Handler" appears and the Windows Event Viewer shows the error code "0X8004005", the database might be defective. Fig. 06
8	Please proceed as follows in the case of the error message shown in Fig. 06. Uninstall the ALM (Automation License Manager). Delete the file "almdb.mdb". Reinstall the ALM.